Success Stories

Enterprise resource planning in JSC “Cryogenmash”

Business objectives: implementation of corporate information system on the SAP ERP basis to automate manufacturing and logistics activities of enterprise, manpower inventory and payroll preparation, forming of cash flow and regulatory filings.

Loyalty program implementation in «Ì.Video» on the Oracle Siebel Loyalty Management basis

Business objectives: start of the federal loyalty program "M.Video Bonus", customer acquisition and development of new retail clients through the focused marketing campaigns.

Oracle CRM On-Demand implementation for Media Broadcasting Group Limited

Business objectives: creation of uniform information base on already existing operators and development of contacts with new operators after the analysis of subscribers requirements in different regions of the country.

United corporate automated system on human resources management in JSC “Russian Railways”

Experts of “Technoserv Consulting” implemented the largest in Russia and Europe automated enterprise resource planning system (ERP-system) on the SAP R/3 basis for JSC "Russian Railways",  which united over 120 000 users.

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Operative information allows to increase business volume, to develop flexible tariff plans, to run effective marketing campaigns. This system saves resources; earlier we spent a lot of time because of data collection in various divisions. BI technologies not only allow to get actual view on business, but also give the opportunity to make plans.

Vitaly Dobzhinsky Director of "Dalsvyaz"

Experts of “Technoserv Consulting” support and develop last two years "M.Video BONUS” project, increasing possibilities of Oracle Siebel Loyalty Management system - world famous software company Oracle solution. We hope that the synergy of the best business ideas and the newest information solutions allow us to offer our clients interesting, and advantageous projects

Alexey Churakov chief of loyalty programs department of "M.Video"

During the crisis loan granting is at raised risks, besides under the circumstances the situation changes faster, than usual. The flexibly decision support system becomes not only serious competitive advantage of bank, but also an absolute necessity

Vladimir Chichetkin information technology department director of Promsvyazbank

Innovations and customer-oriented approach are the main trend of Sberbank strategy. One of steps to its realization is CRM technologies application in work with corporate business. On the Oracle Siebel CRM basis we consolidated customer base of principal corporate customer in all branches of Sberbank

Andrey Sokolov chief of client work organization of Sberbank