Success Stories

CRM implementation in TransCreditBank

Business objectives: increase of  retail business development by preserving of high customer service level.

CRM system implementation in URALSIB BANK

Business objectives: consolidation of clients data, effectivization of client managers work through  the transparency increase of ties betwe...

United corporate automated system on human resources management in JSC Russian Railways

Experts of Technoserv Consulting implemented the largest in Russia and Europe automated enterprise resource planning system (ERP-system) on ...

Loyalty program implementation in .Video on the Oracle Siebel Loyalty Management basis

Business objectives: start of the federal loyalty program "M.Video Bonus", customer acquisition and development of new retail clients throug...

More Projects →

Experts of Technoserv Consulting support and develop last two years "M.Video BONUS project, increasing possibilities of Oracle Siebel Loyalty Management system - world famo...

Alexey Churakov chief of loyalty programs department of "M.Video"

"Practical implementation of the process approach and its automation have always been the strong points of our bank, and our top management has paid big attention to the implementation...

Vyacheslav Tsyganov IT Director, Tinkoff Credit Systems

Innovations and customer-oriented approach are the main trend of Sberbank strategy. One of steps to its realization is CRM technologies application in work with corporate business....

Andrey Sokolov chief of client work organization of Sberbank

"Today, AIS SFR is the most important industry-specific system that provides for the unity of accounting procedures and a common accounting database in the country. Furthermore,...

Yuri Dmitriev Deputy Head of the Federal Forestry Agency for Informatization Issues