Success Stories

CRM implementation in TransCreditBank

Business objectives: increase of  retail business development by preserving of high customer service level.

CRM system implementation in URALSIB BANK

Business objectives: consolidation of clients data, effectivization of client managers work through  the transparency increase of ties betwe...

Loyalty program implementation in .Video on the Oracle Siebel Loyalty Management basis

Business objectives: start of the federal loyalty program "M.Video Bonus", customer acquisition and development of new retail clients throug...

Enterprise resource planning in JSC Cryogenmash

Business objectives: implementation of corporate information system on the SAP ERP basis to automate manufacturing and logistics activities of enterpr...

More Projects →

Innovations and customer-oriented approach are the main trend of Sberbank strategy. One of steps to its realization is CRM technologies application in work with corporate business....

Andrey Sokolov chief of client work organization of Sberbank

"The project was rich in creative and even dramatic moments, which required harmonized work of the whole team and steadfast focus on success. Well, the result fully meets our ...

Aydar Arifkhanov Deputy Chairman of the Management Board, NNC Kazatomprom

It was very important for us to raise overall effectiveness of collection service and all our efforts have been directed on it. The main task was to choose the adequate solution an...

Anatoly Pechatnikov vice-president of VTB24

"Practical implementation of the process approach and its automation have always been the strong points of our bank, and our top management has paid big attention to the implementation...

Vyacheslav Tsyganov IT Director, Tinkoff Credit Systems